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⚡ Built on Meta's official WhatsApp Cloud API

Business-Specific WhatsApp AI Assistant for Bookings and Customer Questions

Not a generic chatbot. Not a tree of keyword scripts. A business-specific AI assistant trained on your services, hours, prices, and FAQs. It answers common customer questions, can hand off booking requests to a structured WhatsApp Flow, and escalates to your team when the request is outside its scope.

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No charge during the 7-day trial Cancel anytime Built on Meta's official WhatsApp Cloud API
M
Hey, do you do balayage and how much?
3:14 PM
G
Yes, we offer balayage. Pricing starts at $180 and the appointment usually takes around 3 hours. Would you like me to send you the booking flow?
3:14 PM ✓✓
M
Yes please, soonest available
3:15 PM
G
Yes, we offer balayage. Pricing starts at $180 and the appointment usually takes around 3 hours. Would you like me to send you the booking flow?
3:15 PM ✓✓

Important: GoUltra AI is built for business workflows only.

It helps answer customer questions, explain services, hand off booking requests to your configured Flow, and escalate conversations to your team when needed. It is not a general-purpose AI assistant on WhatsApp. You control what the AI can answer, when it must escalate, and when a human takes over.

The Difference Between an AI Agent and a Chatbot

Most "WhatsApp chatbots" are if-then trees: customer types keyword → bot sends pre-written reply. They break the moment a customer phrases something differently than expected. The GoUltra AI agent is built on modern language models - it understands meaning, not keywords.

Natural Conversation

Customers chat in their own words. "Tomorrow morning?" "Do you have anything cheaper?" "How long does it take?" The AI Bot can interpret common customer questions and escalate when the request is outside its scope. Customers can write naturally for routine questions, and structured booking is handled through a WhatsApp Flow when a customer needs to choose a service, date, or time.

Business-Specific Knowledge

Upload your services, prices, hours, policies, and FAQs. The AI Bot uses the business information and FAQs you provide and can escalate conversations when the request is outside its configured scope or confidence is low.

WhatsApp Flow Booking

When connected to Google Calendar, customers can book inside WhatsApp using a structured WhatsApp Flow. Available slots come from the connected calendar. The AI Bot can answer questions about availability and hand off to your team or to the booking Flow when needed.

Smart Escalation

Doesn't know the answer? Detects an angry customer? Sees a complex issue? The AI hands off to your team with full context - no awkward "let me restart" experiences for the customer.

Multilingual Out of the Box

EN, HE, AR, ES, FR supported. Customer writes in Hebrew → AI replies in Hebrew. The AI Bot can auto-detect English, Hebrew, Arabic, Spanish, and French and reply in the customer's language when enabled.

After-hours routine question handling

Customers may reach out at any hour. The AI Bot handles routine questions and captures leads. Appointment booking is handled through a structured WhatsApp Flow connected to Google Calendar, with handoff to your team when needed.

How to Train the AI on Your Business

Activation timing is governed by Meta's WhatsApp Business platform. After your number is connected, configuring the AI knowledge base, escalation rules, and workflows is straightforward and does not require engineering.

1

Upload Your Business Info

Services, prices, hours, location, staff, policies, FAQs. Upload as text or paste your existing website content. The AI builds a knowledge base from your input.

2

Configure Behavior

Choose tone (formal, friendly, casual). Set escalation rules (when to involve humans). Connect Google Calendar for booking. Test in the preview chat.

3

Activate on WhatsApp

Toggle the AI agent ON for incoming WhatsApp messages. Choose hours when it's active (24/7, business hours only, after-hours only). Watch conversations in real-time.

Where the AI Agent Adds Real Value

An AI agent isn't a magic solution to every business problem. But for these specific use cases, businesses use it to reduce repetitive replies and improve response speed.

SALONS

Hair Salons and Spas

"What's a balayage cost?" "Can I come Saturday?" "How long does it take?" Repetitive questions answered. Booking requests can be handed off to a structured WhatsApp Flow. Stylists focus on cutting, not texting.

CLINICS

Medical and Dental Practices

Pre-visit logistics, clinic hours, location questions, and post-visit follow-up instructions. The AI Bot can answer routine operational questions. Booking requests are handled through a structured WhatsApp Flow, and clinical or prescription-related requests should be reviewed and handled by clinic staff. Note: GoUltra is not currently HIPAA-certified, so do not share PHI.

FITNESS

Gyms and Personal Trainers

Membership questions, class schedules, trial sessions, location and parking, billing inquiries. The AI handles a large share of routine inbound chat without human involvement, escalating anything outside its scope to your team.

REAL ESTATE

Real Estate Agents

Listings questions, viewing scheduling, neighborhood facts, pre-qualification. Captures lead details while the agent is unavailable and escalates conversations to the team with context.

E-COMMERCE

Online Stores

Order status, return policies, sizing questions, product availability. Helps reduce repetitive support ticket volume so customers get quick routine answers and your team focuses on complex cases.

EDUCATION

Schools and Training Programs

Course information, enrollment dates, tuition, schedules. Captures prospective student inquiries outside business hours and escalates relevant conversations to admissions.

What the AI Doesn't Do (and Won't)

Transparency about limitations matters more than marketing claims.

LIMITATION

Won't Make Up Information

If a customer asks about a service or price not in your knowledge base, the AI says: "Let me connect you with someone who can answer that." The AI is configured to use the business information you provide and escalate when a request is outside its scope or confidence is low.

LIMITATION

Won't Make Medical Decisions

For clinics: the AI can schedule and answer logistics, but will not give medical advice, interpret symptoms, or make clinical recommendations. Anything medical gets escalated to a practitioner immediately.

LIMITATION

Won't Replace Empathy

For complaints, distress, or emotional situations, the AI is configured to escalate to a human quickly. Customers don't want a bot trying to talk them out of a refund - they want a person.

LIMITATION

Won't Send Spam

The AI will not send unsolicited marketing messages. All proactive outreach uses Meta-approved templates with opt-in consent. We design for sustainable WhatsApp use, not short-term spam.

📋 Transparency note: WhatsApp's policies require AI agents to identify themselves as AI when asked. GoUltra's AI is configured to do this by default. You can customize the intro language but cannot disable the identification entirely. See our Template Compliance Guide.

Frequently Asked Questions

Real questions from businesses considering an AI agent.

Standard chatbots match keywords to scripted responses. The GoUltra AI Bot can interpret natural language conversations, understand the customer's intent (booking, asking a question, complaining, requesting a quote), and respond appropriately based on the business knowledge you provide. It handles vague messages like "Can you do my hair Tuesday afternoon?" — something keyword-based bots can't parse.
It's specific to your business. During setup, you upload your business information - services, prices, hours, FAQs, policies, location, staff bios, frequently asked questions. The AI uses what you provide as its knowledge base, and it can escalate conversations when the request is outside its configured scope or confidence is low.
Appointment booking is handled through a structured WhatsApp Flow connected to your Google Calendar. The AI Bot can answer routine questions about availability and services and hand off to your team or to the booking Flow when needed. The AI Bot itself does not propose specific slots or create bookings — that is the role of the WhatsApp Flow.
The AI is configured with a fallback: instead of guessing, it hands the conversation off to your team with context like "Customer asked about [X], outside my knowledge base." Your team takes over seamlessly. The customer doesn't experience a dead end.
Yes. The AI Bot can auto-detect English, Hebrew, Arabic, Spanish, and French and reply in the customer's language when enabled. The business knowledge base can be uploaded in any of these languages.
You upload your pricing into the knowledge base - services, packages, optional add-ons, current promotions. The AI can answer pricing questions based on the information you provide, with rules for escalating sensitive or custom pricing questions to your team. If you don't want the AI to share certain prices (e.g., custom enterprise quotes), you can mark them as "sales-only" and the AI will hand those inquiries off to your sales team.
Yes - using approved utility-category template messages. You configure follow-up sequences (e.g., "Send follow-up 24 hours after no response"). Each follow-up requires customer opt-in and Meta-approved templates. See our Opt-In Policy for compliance details.
By default, the AI Bot introduces itself transparently: "Hi, I'm the assistant for [Your Business]. I can answer questions and connect you with a person if needed. For bookings, I can send you our booking flow." You can customize the intro. Many businesses find that customers appreciate the transparency - and respond just as openly.

What GoUltra AI Is Not

GoUltra is not a cold outreach tool, scraper, spam sender, or ban-avoidance system. It is not a general-purpose AI assistant on WhatsApp. It is built for businesses that communicate with customers who have opted in, using approved WhatsApp templates and compliant service workflows. The AI handles defined business tasks only — anything outside scope is escalated to your team.

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